pic

Corneal Nerve Problems: Why Some “Dry Eyes” Hurt Too Much and Others Don’t Hurt at All

Feb 24, 2026

Corneal Nerve Problems: Why Some “Dry Eyes” Hurt Too Much and Others Don’t Hurt at All

Corneal neuralgia and neurotrophic keratitis both involve the nerves on the surface of the eye, but they show up very differently for patients. Corneal neuralgia usually feels extremely painful even when the eye looks almost normal, while neurotrophic keratitis can quietly damage the cornea with little or no pain.


The “too sensitive” eye: Corneal neuralgia

Corneal neuralgia (also called neuropathic corneal pain) happens when the nerves of the eye become overactive or “miswired.”

How it feels

People often describe:

  • Burning or stinging

  • Sharp, stabbing, or aching pain

  • Extreme light sensitivity

  • Gritty or sandy feeling

  • Pain that seems far worse than what any eye doctor can see

Sometimes numbing drops at the office help only a little or not at all. This can be very frustrating and can make patients feel like “no one believes how bad it is.”

Why it happens

Corneal neuralgia can start after:

  • Eye surgery (like LASIK or cataract surgery)

  • Viral infections such as shingles or herpes in the eye

  • Long-standing dry eye disease

  • Nerve problems elsewhere in the body (like diabetic neuropathy)

  • Trauma or sometimes for no clear reason

Here, the nerves are over‑reacting to normal signals, similar to how an alarm system can keep going off even when nothing is wrong.


The “too numb” eye: Neurotrophic keratitis

Neurotrophic keratitis is almost the opposite problem. Instead of being too sensitive, the corneal nerves become damaged and stop working well. The surface of the eye loses feeling and doesn’t heal normally.

How it feels (or doesn’t)

Because the cornea is numb or reduced in feeling, patients may have:

  • Mild or even no pain

  • Blurry or fluctuating vision

  • Redness, irritation, or a “dry” feeling

  • A spot on the eye that just won’t heal

The big concern is that the cornea can develop non‑healing wounds, ulcers, thinning, and even a hole in the eye, sometimes without the severe pain you would expect.

Why it happens

Neurotrophic keratitis can be caused by:

  • Herpes or shingles involving the eye

  • Brain or facial surgery or trauma that affects the eye’s nerve supply

  • Long‑term use of certain eye drops

  • Diabetes or other health conditions that damage nerves

  • Long‑term contact lens wear or previous eye surgeries

Here, the nerves are not sending enough signals, so the eye doesn’t sense damage and doesn’t start the normal healing process.


Side‑by‑side: what patients should know

Question Corneal neuralgia Neurotrophic keratitis

1) How do my eyes feel?

Very painful, burning, light sensitive, often out of proportion to exam

Surprisingly little pain; more “dry,” red, or blurry

2) What does the doctor see?

Eye may look almost normal or mildly dry Surface damage, non‑healing spots, or ulcers

3) What’s the main nerve problem?

Nerves are overactive and oversensitive Nerves are damaged and don’t feel normally

4) Is my vision at risk?

Quality of life can suffer; vision can be affected over time Yes; can lead to scarring, thinning, or vision loss if not treated
5) How urgent is it? Important to treat, especially for pain and quality of life

Can be an emergency in later stages; needs close follow‑up

 

How we treat corneal neuralgia

Our goal with corneal neuralgia is to calm the nerves, protect the surface, and support you as a whole person—not just your eyes.

Common parts of a treatment plan may include:

  • Lubricating the surface

    • Preservative‑free artificial tears, gels, and ointments

    • Treating eyelid oil glands (warm compresses, lid hygiene, in‑office treatments) to improve the tear film

  • Reducing surface inflammation

    • Short courses of prescription anti‑inflammatory drops

    • Longer‑term “immune‑calming” drops for chronic surface inflammation

  • Healing and nourishing the nerves

    • Special “biologic” tears, like autologous serum or platelet‑rich plasma, made from a small sample of your own blood

    • Amniotic membrane (a thin, natural bandage placed on the eye) in more severe cases

  • Treating nerve pain itself

    • Working with your primary doctor or a pain specialist on nerve‑targeted medications (for example, medications sometimes used for nerve pain, mood disorders or migraines)

    • Support for the emotional side of chronic pain—because persistent eye pain can affect sleep, mood, and daily life

  • Specialty lenses

    • Scleral lenses that vault over the cornea, bathing it in fluid all day; some patients experience significant relief, though not everyone can tolerate lenses

We customize the plan based on your symptoms, lifestyle, and how your eyes respond.


How we treat neurotrophic keratitis

With neurotrophic keratitis, our priorities are to protect the eye, get the surface to heal, and—when possible—help nerves recover.

Common steps include:

  • Protecting and hydrating the eye

    • Frequent preservative‑free artificial tears and thicker nighttime ointments

    • Blocking the tear ducts with tiny plugs to keep your natural tears on the eye longer (punctal plugs like Lacrifill)

    • Stopping or switching any eye drops that may be toxic to the surface

  • Helping the surface heal

    • Protective contact lenses (bandage lenses) or scleral lenses to shield the cornea and keep it bathed in moisture

    • Biologic tears (like serum or platelet‑rich plasma) that bring natural growth factors to help the surface and nerves heal

    • Amniotic membrane such as Prokera or Cam360

  • Medications that target nerve healing

    • A prescription nerve growth factor drop (cenegermin/Oxervate) that is specifically designed to treat neurotrophic keratitis by supporting nerve and surface healing

  • Preventing infections and serious complications

    • Antibiotic drops when there are open defects or ulcers, to prevent infection

    • Careful use of anti‑inflammatory drops, if needed, with close monitoring

Neurotrophic keratitis can be vision‑threatening, especially in the later stages, so close follow‑up and early treatment make a big difference.


When to seek a dry eye specialist

Consider seeing a dry eye and corneal specialist if:

  • Your “dry eye” is extremely painful, and multiple treatments haven’t helped.

  • Your eye doctor says your eyes “look fine,” but your pain is severe.

  • You have a stubborn, non‑healing spot or ulcer on the cornea.

  • You have a history of shingles/herpes in the eye, brain or facial surgery, diabetes, or other nerve issues and notice changes in how your eye feels.

In our dry eye center, we:

  • Check the sensitivity of your cornea

  • Use advanced imaging and testing to look deeply at the ocular surface.

  • Build a personalized plan that may include advanced drops, special lenses, biologic therapies, and coordination with other specialists.

If your eyes hurt far more than they “should,” or if your eye looks dangerously unhealthy but barely hurts at all, it could be more than routine dry eye. A focused evaluation for corneal neuralgia or neurotrophic keratitis can help protect both your comfort and your vision.